Answer
Hi guys,
During the EQ charging I receive the code EC070 and the bike finish the EQ charging but the batteries are not equalised. What indicate the code EC070?
Thanks, Kind Regard
Under review
EC070 - voltage read by charger doesn't match the voltage read by BMS.
If you have diagnostic cable or access to it - we can check your bike online via teamviewer and fix the problem.
Regards
Hi Piotrstec,
Yes I have diagnostic cable. When you can connect online via Teamviewer?
Regards
Yes I have diagnostic cable. When you can connect online via Teamviewer?
Regards
Answer
Hi Ramon
Matteo Zordan will assist you, let him know when you can be at the bike with laptop.
You need to install a teamviewer before, to let him work remotly - www.teamviewer.com
Phone: +48 501212022
Skype: mzordan_vectrix
email: matteozordan@vectrixparts.com
Customer support service by UserEcho
Hi Ramon
Matteo Zordan will assist you, let him know when you can be at the bike with laptop.
You need to install a teamviewer before, to let him work remotly - www.teamviewer.com
Phone: +48 501212022
Skype: mzordan_vectrix
email: matteozordan@vectrixparts.com