VX-1 not turning on at all

Dylan 2 years ago updated by Kzysztof Luby (Service Engineer) 2 years ago 26

I have the VX-1 the problem I am having is that it’s not turning on or showing any kind of sign that it has power but I did notice  every time I plugged it in every time I plugged it in it made a clicking noise/ humming I think then stopped few seconds later and the other thing is ESD Sliver Charger the big board in the front of scooter I think it’s called. It was getting hot and the fans didn’t turn on. I think this board has something to do with but I have no idea. It would be much appreciated if someone can help me with this problem.

And also there was burning smell when I plugged it in

Seems like your charger got damaged. How old is your scooter? and what type of battery you have?

I got the scooter from someone and I have no idea how old it is and I will have to wait until I get home to tell what battery it is. If it is the charger would there be another to turn it on?

It’s demo scooter if I forgot to mention

replacing it would be enough. Do you have can-usb adapter?

No unfortunately I figured asking you guys could help me

Would I replace the wire or the box

I mean what would I replace

replacing whole BC, send it to us, we will inspect the issue and tell you what to do.

Can you send me link of what the BC looks like?

I’m from the united states by the way

Wait a minute couldn’t I just hook up external battery charger to the batteries or it won’t work?

I’m not sure what you mean by BC I’m assuming you mean battery charger

Yes, it is a battery charger (even the one you linked). I don't recommend connecting external battery charger on your own.

I really need to know what type of battery you have. 

I don’t know how to tell what batteries they are. But there sticker with number on the batteries I’m assuming that’s number to it. The number is C3008070310000711

i can give a picture if that helps

Yes, please send me picture, i will help a lot.

in this battery you cannot connect battery charger on yourself. Best would be to buy the one you linked me, and replace broken one.

Do you guys happen to sell the battery charger for cheaper?

Or could I fix something inside the broken box I already have

98% you won't be able ( depends what was broken, but for sure we won't provide any spare parts for silver charger, it's very old project). Unfortunately, there is no plans to sell them cheaper.

Would there be fuses in there I hope

there are but from our experience PCB gave up life with some components on it.